CASE STUDY

Empathy in interviews
A talking head video on how to build empathy with users when conducting in-depth interviews

CONTEXT
Student project at Hyper Island, Manchester
MY ROLE
Script writing
Anchoring
Filming & editing
YEAR
2019
Empathy is one of the main factor when it comes to human-centered design, especially during an interview.  None of us can fully experience things the way someone else does, but as designers we can attempt to get as close as possible. To do this, we have to put aside our assumptions in order to understand the thoughts and needs of others.  In this talking head video, I am sharing tips to work on your empathetic skills.
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